CS ZALORA CALL CENTER：What are Auxiliary AUX Codes in a call centre? | CX Central

cs zalora call center   sarah kang once in a moon lyrics AUX Codes or Auxiliary Codes, Reason Codes are used to track the time a call centre agent has deliberately chosen to not accept calls delivered by the ACD. These should not be confused with Line of Business codes LOB which are used to capture information about why the customer has called

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